INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is StarProOutdoors.com?

StarProOutdoors.com is an online store specializing in outdoor gear and equipment. We offer a diverse range of high-quality products for outdoor enthusiasts and professionals.

How can I contact customer support?

You can reach our customer support team via email at info@starprooutdoors.com or by calling us at (307) 441-8570. Our support hours are Monday through Friday, 9 AM to 5 PM EST.

Do you have a physical store?

Currently, we operate exclusively online, which allows us to offer a wider selection of products at competitive prices.

What payment methods do you accept?

We accept Apple Pay, Google Pay, MasterCard, Visa, American Express, and Discover.

Can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it. Please contact our customer support team as soon as possible to make changes.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition and packaging. Please visit our returns page for more information on initiating a return.

How long does it take to process a refund?

Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method.

Can I request a product that is not listed on your website?

If you are looking for a specific outdoor product that is not listed on our website, please contact us. We will do our best to source it for you.

INFORMATION ABOUT US

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